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Who should I contact if my sink water is draining slowly?

If the water in your sink is draining away slowly it can be caused by a number of different reasons such as a blocked tap or internal plumbing issues.

Where is your blocked sink?

If your slow draining sink is located on the ground floor of your house or in your basement then you need to check if any of the other sinks in your house are also slow to drain away water. If, when you check your other sinks, they are draining water away as normal then it could be an isolated internal plumbing issue.

My neighbours sink is also draining away slowly

If your neighbours sink or sinks are also draining water away slowly then it might be a drain causing the slow draining water. If it is a drain that belongs to Yorkshire Water then we will fix the problem. If you have checked with your neighbours and their sinks seem to be draining away normally then the issue is likely to be an internal plumbing issue in your home. If the issue seems to be isolated to your home then we would recommend contacting a local plumber to come and take a look.

Will Yorkshire Water fix my slow draining sink?

If your slow draining sink is caused by a drain that we are responsible for then we will fix it. We will send a Yorkshire Water technician to investigate the cause and why this has happened. If the problem is a private one such as an internal plumbing issue, our technician will help advise you as to what you should do next.

How do I contact Yorkshire Water about my slow draining sink?

If you think your slow draining sink water may be caused by a drain rather than an internal plumbing issue in your home then please get in touch with us here at Yorkshire Water. You can contact us online by using our free live chat function. Our live chat function is available Monday to Saturday from 6.30 am to 10 pm and on Sunday’s you can contact us from 7.30 am until 10 pm.

To start talking to one of our agents straight away it is quick and easy, simply click the ‘Start Live Chat’ option below.

Alternatively you can get in touch using our free request a call back service. Available Monday to Friday from 8 am until 8 pm and Saturday’s from 9 am to 5 pm. Our convenient call back service means that you can pick a time that suits you for us to give you a ring back. Free and simple to use simply click the ‘Request a Call Back’ option below and fill in a few details about your slow draining sink issue and we’ll give you a call.

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We are available Monday to Saturday 6.30am to 10pm and on Sunday 7.30am to 10pm.

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Alternative Contact Methods

  • You can chat directly to a member of our team on the Yorkshire Water Twitter page

  • You can chat directly to a member of our team on the Yorkshire Water Facebook page.

  • If you'd rather ring us directly, then you can reach us via our Yorkshire Water contact number: 0345 1 24 24 24

  • We aim to respond to general inquiries within 10 working days.